Fame Training Academy was established to deliver our unique customer service programme the “Fame 5-star Way” which focus on what it takes for a corporate receptionist to become a company ambassador and to deliver a memorable “5 star hotel style” visitor experience.
Every Fame receptionist is a graduate of our in-house training programme. Our courses combines both the academic and practical aspects of our services in a fashionable way, whilst providing our people with the philosophy, theory and principles of customer service values. We also provide Image & Grooming service
We provide pre-course assessment and post – course follow up, We can also arrange for a third party mystery shopper reports to be undertaken, so that we can monitor on how effective our training has been.
The Academy also provide open courses for front of house employees who want to improve on their skills.
Below are few courses outline we train at our institute:
We now offer PA training courses for aspiring PAs, Executive Assistants and secretaries
Please contact us to register for our upcoming PA courses