Receptionists are the first point of contact of business. they answer phone calls and emails, greet clients, customers and visitor and direct them to appropriate sections. however in the corporate world today and particularly in Dubai (UAE), it’s conventional to believe that hiring someone with basic computer knowledge is good enough and worst yet some companies believe that they can replace receptionists with automated attendants and dial by extension systems.
here are the top 3 reason why every company needs a professional receptionist
1- Creating a positive image – From the Very First Moment
First impressions are powerful drivers in business, when clients visit or even make phone calls to a company he receptionist tends to be the first employee they interact with. Her appearance, manners, knowledge and helpfulness reflect on the entire company. basically the receptionist is your brand ambassador and the face of your company. companies invest a lot of time and money in their brand identity, their logos, advertising and marketing but they fail to realize that they can loose all that time and effort of getting a potential client by hiring a person who does not really care nor understand this role. A professional receptionist understands that she is the face of the business and feels comfortable with the responsibility. hence she can always project a positive image and make people feel welcome, even during busy times or on bad days.
2- Receptionist is the unifying link
Most employees only focus on their work and they have little to no information about what goes on elsewhere in the company. A receptionist, however, interacts broadly with people throughout the entire organization and generally has at least some awareness of everything that happens. This information makes her a valuable asset for anyone who needs to find information or support from another department of the company but doesn’t know where to look.
3- Professional receptionist can improve other employees performance
A professional receptionist has experience working with wide variety of duties and she is familiar with the different parts of the company. That make her quite valuable as an assistant to help out with general tasks around the office that need doing such as planning business lunches, preparing packages to mail, stocking the supply room, etc. hence other employees and the manager can focus more on their job and do not be bothered with unnecessary time consuming tasks.
but how you can find professional receptionists in Dubai? well your in the right place. Fame is the first and only company providing fully trained well polished receptionists placement in the Middle East. so contact us now.